Creations-online.com Privacy Policy

Creations-online.com uses cookies on this creations-online.com web site in order to improve your browsing experience. These cookies are essential on the shopping portion of our site in order to place products into your shopping cart. We will not sell information collected in these cookies or share your personal data with others. By visiting our site you agree to this use of cookies.

While users from other countries are welcome to visit and browse our website, we do not accept orders for international shipping destinations.

3rd party providers of some features of this website (for instance Jetpack from WordPress.com) may use cookies on this site in order to manage their features.  Visit the Privacy Policy pages at WordPress.com to read about their policies. We are not responsible for the data they collect. The Jetpack features from WordPress.com allows us to track visits to our site so it can provide visit analysis data that help us understand how many visitors come to the site, what days of the week they visit, what countries they are from, what other websites they have come from and what pages they visit. If a user is logged in to WordPress.com while browsing our site, WordPress.com may collect data as that user browses our site. Visit WordPress.com to read about their privacy policies.

We also use Google Analytics to provide us with more detailed site visit activity data so we can understand the traffic coming to our website. In addition to your browsing activity, our online store will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased. We take advantage of Google Analytics IP Anonymization Option, so we do not allow Google to collect identifiable information, such as IP addresses in this Google Analytics data.

We currently do not use any online ad systems, so your browsing history isn’t shared with those type of systems via cookies.

Contact Form data collected

We use a WordPress plug-in, Akismet, to check for SPAM in our contact form submissions. If you use our contact form to contact us, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual contact form data (email address of sender and the message) is stored in the database of our site is emailed directly to us. This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Order Processing Information collected

We collect information from your orders so we can process your credit card payment. The personal data (name, address, phone number, email address) we get from you is stored in our online system while we process your order and again in our internal POS system so we have a record of your order for tax and shipping purposes. Your credit card data is never stored in its complete form in one place online. We process your credit card information through our internal credit card processing equipment to complete your order and then it is not stored in our internal or online systems.

We use the billing address you provide in your order to authenticate your credit card information with the credit card processor. We use the shipping address, email address and phone number you provide to ensure that your order is shipped to the right location.

We do not share information about your store purchases or online shopping history with others.

3rd Party Sites we link to from this site

Our email newsletter is through Constant Contact. Customers may opt-in to our newsletter through our website links or during checkout. We never add customers to our email list without the customer explicitly requesting to be added to it. Constant Contact sends you an email newsletter subscription confirmation that you must respond to in order to actually start receiving the email newsletter. Our email newsletter subscribers may opt-out at any time through links provided in the email newsletters they receive from us.

Data collected on our Facebook page stays there and is managed by Facebook and Google for their ad targeting.

When official sharing buttons from other services are active on our site, each button loads content directly from its service in order to display the button as well as information and tools for the sharing party. As a result, each service can in turn collect information about the sharing party. 

Embedded Content from YouTube

Occasionally, our site may include embedded videos from YouTube. Embedded content from YouTube behaves in the exact same way as if the visitor has visited the YouTube website directly.

YouTube may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Visit YouTube.com to understand their privacy policy.

Removal of Your Private Data

If you have an account on this site, due to a past purchase, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have not purchased something from us, there is no data on our site that is personally associated with you in any way.

Creations
November 2020